Privacy Policy

Privacy Policy

SchoolNet Global is committed to protecting your privacy and maintaining the highest standards of data protection and security.

Last Updated: April 12, 2026

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name, email address, and contact information
  • School affiliation and role (Student, Teacher, Parent, Admin, Staff)
  • Account credentials and authentication information
  • Profile information and preferences
  • Academic records and performance data (for students)
  • Attendance and engagement metrics

Automatically Collected Information

  • Service usage data and activity logs
  • Device information and browser type
  • IP address and location data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • •Providing, maintaining, and improving our educational platform and services
  • •Authenticating users and managing user accounts securely
  • •Processing academic records and performance analytics
  • •Facilitating communication between students, teachers, and parents
  • •Sending notifications and updates about your account and platform features
  • •Complying with legal obligations and school regulations
  • •Analyzing platform usage to improve our services and user experience

3. Data Protection & Security

Security Measures

We implement comprehensive security measures to protect your data:

  • SSL/TLS Encryption: All data transmissions use HTTPS with SSL/TLS encryption
  • Data Encryption: Sensitive data is encrypted both in transit and at rest
  • Access Controls: Role-based access control ensures users only access authorized information
  • Regular Security Audits: We conduct regular security assessments and penetration testing
  • Secure Infrastructure: Data is stored on secure, redundant servers with regular backups
  • Firewall Protection: Advanced firewalls and intrusion detection systems
  • Security Monitoring: 24/7 monitoring for suspicious activities

Role-Based Access Control: Students see only their own assignments, grades, and records. Teachers see their class information and student performance. Parents access only their child's data. Admins manage school-wide operations with appropriate restrictions. Staff members access only relevant departmental information.

4. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share information in limited circumstances:

  • •With School Personnel: Teachers, admins, and staff with legitimate access needs
  • •With Authorized Service Providers: Third-party vendors who assist in platform operations under strict confidentiality agreements
  • •Legal Requirements: When required by law or government authorities
  • •Data Protection: To protect against fraud, security threats, or user safety

Data Controller & Processor: Your school acts as the Data Controller, determining how your data is used. SchoolNet Global acts as the Data Processor, following the school's instructions and local data protection regulations.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Data retention periods may vary based on:

  • Active use of your account
  • Legal and regulatory requirements
  • School policies and academic record retention rules
  • The nature and sensitivity of the data

Upon account termination or school departure, we will securely delete or anonymize your data according to applicable legal requirements and school policies.

6. Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights:

  • •Right to Access: Request access to your personal data
  • •Right to Correction: Request correction of inaccurate information
  • •Right to Deletion: Request deletion of your data (subject to legal requirements)
  • •Right to Portability: Request a copy of your data in portable format
  • •Right to Object: Object to certain data processing activities

To exercise any of these rights, please contact your school administrator or submit a request through your dashboard.

7. Contact & Support

If you have questions about this Privacy Policy or our data handling practices, please contact:

SchoolNet Global Support

Email: info@heptadev.com

Or submit an inquiry through your dashboard

We are committed to resolving any privacy concerns and working with you to ensure your data is handled responsibly.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date and, where appropriate, by providing additional notice (such as through email or a prominent notice on our platform).